ITIL® v2: Service Desk, Incident and Problem Management Practitioner Certification

 

Course 189

Course Description Twitter Facebook

Please contact us at 1-888-THE-TREE (1-888-843-8733) for the latest schedule.
This course is no longer being scheduled at our Education Centers, but is available through our On-Site program. Click here or call 1-888-THE-TREE (1-888-843-8733) to request information on bringing this course to your facility.
 
 
Training Schedule

Orientation:
8:30 a.m. - 9:00 a.m.

Standard class hours:
9:00 a.m. - 4:30 p.m.

Last day class hours:
9:00 a.m. - 3:30 p.m.

Free optional course exam:
3:30 p.m. - 4:30 p.m.

Each class day:
Informal discussion with instructor about your projects or areas of special interest:
4:30 p.m. - 5:30 p.m.

 

Learning Tree Customer Care - Train with Peace of Mind!

  • Simple
    Tuition is not required until 30 days after you attend your course.
  • Flexible
    Reschedule or cancel
    your course—at any time
    —at no cost to you.
  • 100% Guaranteed
    Our courses are guaranteed to
    give you 100% satisfaction in
    every way—or you pay no tuition.